AI agents work fine, your workflow doesn’t

Boards everywhere are saying “we need AI agents.” That pressure moves down the organization fast. Teams build a pilot and achieve good results in a sandbox. Then they try to put it in production and everything slows down. Usually, the model performed fine. What was missing was what surrounded it—monitoring, ownership, a plan for when things go wrong. I’ve been shipping software in regulated industries for 20 years. In those industries, when something hallucinates, planes don...