AI agents shouldn’t have to pretend to be us

The article discusses the need for service providers to ensure fair access terms for AI agents, emphasizing that these agents shouldn't have to mimic human behavior. It highlights the importance of standard channels of access across various sectors like banking and online platforms, underscoring the ethical and practical implications of this approach. The piece argues that transparent, non-pretentious AI interactions could foster trust and efficiency, ultimately benefiting both consumers and service providers. For more details, readers should check out the full article in the Financial Times.