AI Agents Don't Fail Because of the LLM. They Fail Because of the System Around It.

Most production (AI) agents don't fail due to an unreliable language model (LLM). Agents most commonly fail because of an unreliable environment in which they are running. The same issues that cause an individual action by the agent to be poor include retries causing redundant actions; stale or old data resulting from previous states leading to suboptimal decision-making; compounded failures as they occur over time across many steps in a workflow; and failing to have a checkpoint for recovery. T...