AI Agent Workspace: Every Customer, No CRM Software
Every active customer has a workspace. It contains everything — their profile, lifecycle stage, onboarding history, follow-up notes, and a running log of every interaction. No CRM, no subscription, no fields I'm supposed to fill in but never do. A customer workspace in Waxell Connect is a persistent, agent-readable environment where all context for a single customer lives: their files, their state, their history, and the playbook that tells every agent how to work with them. Unlike a CRM record...
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