AI adoption fails on mandates

Leaders around the country are mandating AI amidst efficiency promises and required training. Programs roll out and employees nod, complete the requirements, and quietly go back to the way they’ve always worked. Here’s the problem with mandates: they don’t work on fear and, for most people, AI is frightening. It’s moving fast, it’s everywhere, and it feels like it’s coming for the thing your employees are best at. You can’t mandate your way past that....