A new challenge for software product managers

Microsoft Word was once the most commonly used software in the world. A .doc file was the lingua franca of the computing world, and “send me a Word doc” became part of the business lexicon. Word won the battle against WordPerfect, which was never quite able to make the transition to the world of Windows. That battle with WordPerfect might have been a pyrrhic victory, however, as Word ended up something quite different than what the original product manager might have hoped. By out-featuring...