A customer used AI to trick DoorDash into issuing a refund. The company’s response is going viral

Food delivery service DoorDash is quick to hold restaurants accountable for their mistakes—but not without evidence. Dissatisfied customers have to provide proof that something was wrong with their order, be it a missing item, late delivery, or improperly prepared food, before the company will issue a refund (potentially on the restaurant’s dime, depending on the nature of the mistake). But in the AI era, verifiable proof is harder to come by, and one customer’s viral post about tricking Door...