694 Video Diaries, One Message: The System Failed My Dad

Michael Wagner's tragic story highlights the shortcomings of the social safety system, as he spent 18 years battling mental health issues without adequate support. His 694 video diaries provide a poignant account of his struggles, showing the system's failure to offer the necessary help. This powerful narrative underscores the urgent need for reform in mental health care and social services, emphasizing that many may be silently suffering in similar conditions. For more details, watch the full video on the New York Times website.