63 hospitals with a triple threat for patient satisfaction

Only 63 hospitals across 25 states had five-star CMS ratings for nurse communication, physician communication, cleanliness and quietness. Researchers at West Orange, N.J.-based RWJBarnabas Health found these metrics are drivers of patient satisfaction during a hospital stay. Patients who felt listened to and kept informed by their team, and who had a clean, restful room […] The post 63 hospitals with a triple threat for patient satisfaction appeared first on Becker's Hospital Review |...