5 reasons AI evaluations need designers’ unique perspectives

AI evaluations look like the least designerly corner of product development. They are the tests that decide whether an AI feature is ready to ship, and they run on scripts and dashboards full of percentages. No wonder companies hand them to engineers and product managers. The more I read about evals, the more familiar they look. Behind each one, there is a decision about what “good” means for the person using the product. They all seem to answer questions about user experience. What should th...